Shipping Conditions
The shipment costs are:

Delivery within Germany:
  up to   2kg:   4 €
  up to  20kg:   6 €
  up to  25kg:   8 €
  up to  30kg:  13 €
  up to  50kg:  23 €
  up to  80kg:  30 €
  up to  100kg:  50 €
  more than 100kg:  please inquire

** Delivery to a DHL Packstation:
Due to the fact that DHL shipping costs are higher (e.g., 10kg - 19.9kg costs 10.90 Euro; see www.dhl.de), we have to ask for a higher total shipping cost in case the package is to be delivered to a DHL Packstation.  In this case, we shall contact you and discuss the cost difference or to find an alternative place of delivery.  Likewise, we shall contact you in case the size of the package will not fit into the maximum allowed size of a Packstation (60 x 35 x 35 cm).

Delivery to any of the following countries (within Europe):
Austria, Belgium, Denmark, France, Ireland, Italy, Luxumbourg, Netherlands, Sweden, Spain, U.K.: 
Shipping cost –
   up to   2kg:  10 €
   up to   5kg:  17 €
   up to  10kg:  21 €
   up to  20kg:  31 €
   up to  31kg:  41 €

To Japan:
   up to  1kg:     9 €   
   up to  2kg:   19 €    
   up to  5kg:   40 €
   up to 10kg:   55 €
   up to 20kg:   85 €
   up to 30kg:  114 €

Time for Order Processing:
For orders made with payment via PayPal (EC Card / Credit Card):  orders are processed normally within the working day the order is received.

For orders made with payment via Bank Transfer:  orders are processed as soon as payment has been confirmed. Depending on the bank, it may take 2 to 3 days for payment to be confirmed.

An e-mail is sent to the buyer after the order is shipped (i.e., handed over to the Shipment Partner). 

Shipping Time:
Delivery time is dependent on our Shipment Partner, and therefore we cannot guarantee the total amount of time it may take to reach the shipping address.  However, an average shipping time is estimated as follows:

Deliveries within Germany:
up to 10kg: 2 days
10kg above: 3 to 4 days

Deliveries within Europe:  3 to 4 days

Deliveries to Japan:
up to 2kg: 3 to 4 days
2kg above: 10 days

Other countries:
On request we will enquire about shipment conditions to other countries.  Please send us an email if your country is not listed above, and we shall arrange the possibilities for you.

If a merchandize cannot be delivered, or can only be delivered with a certain delay, we shall inform the buyer via e-mail.  In this case, the buyer is given the chance to cancel or change the order.  If we exceptionally sent a product which is comparable in quality and price but the buyer is not satisfied with it, the product can be sent back at our cost.

For deliveries to other countries (especially outside of EU), additional taxes, customs duties or costs may be incurred.  These are not included in the catalogue price, and have to be paid by the customer or the recipient of goods in the shipment address.  As these additional costs are dependent from country to country and cannot be influenced by us, we also could not provide information as to how much this may be.